Privacy Policy – Taya Casino

Taya casino is an online gaming platform operating for players in the Philippines. When you visit our website, register an account, or use our services, we collect certain information about you. This Privacy Policy explains what data we collect, why we collect it, how it's used, who it may be shared with, and what rights you have over it.

This policy covers all personal data collected through tayacasino.net and through the taya casino mobile application. It does not apply to third-party websites or services that may be linked to or from our platform — those have their own privacy policies and we are not responsible for their practices.

We may update this policy periodically to reflect changes in how we operate or in applicable data protection requirements. The revised version will be published here with an updated date. Continued use of the platform after an update constitutes acceptance of the revised policy.

The information we collect falls into the following categories:

We collect only what is necessary for the stated purposes. We do not collect sensitive health, political, or religious data. Financial data is collected in the context of Philippine Peso transactions only — we do not process cryptocurrency or credit card payment data.

Taya casino uses collected data for specific, legitimate purposes. We do not use your data in ways that are inconsistent with those purposes. The main reasons we process your personal information include:

• Account setup and management — to create and maintain your taya casino account, verify your identity, and ensure only you can access it.
• KYC and age verification — to confirm you meet the 21+ age requirement and are located in the Philippines, as required before real-money play and withdrawals.
• Transaction processing — to handle PHP deposits, withdrawals to your verified Philippine bank or e-wallet account, and to maintain accurate financial records.
• Platform security — to detect fraud, prevent unauthorized access, identify multi-accounting, and protect the integrity of our gaming environment.
• Service improvement — to understand how players use the platform and make improvements to the game library, mobile experience, and support processes.
• Responsible gaming — to monitor gaming patterns, identify potential problem gambling behavior, and apply account restrictions when appropriate.
• Customer support — to respond to your queries, resolve disputes, and maintain records of our communication.
• Legal compliance — to meet any applicable obligations under Philippine law or requirements from competent authorities.

Taya casino does not sell, rent, or trade your personal information. We may share your data with third parties only in the following circumstances:

• Payment processors — when you make a deposit or request a withdrawal, relevant financial data is shared with the payment provider processing your PHP transaction. These providers are bound by their own data security standards.
• Identity verification services — we use third-party KYC providers to verify government-issued IDs and confirm identity. Data shared with these services is limited to what is necessary for verification purposes.
• Game software providers — certain game session data (such as bet activity) is processed by the game providers whose titles you play on the platform. These providers are contractually required to handle data appropriately.
• Technical service providers — companies that host our servers, provide analytics infrastructure, or support platform operations may process technical data on our behalf under data processing agreements.
• Legal and regulatory authorities — we will disclose personal data to law enforcement or other authorities when required by applicable Philippine law, court order, or legitimate legal process.

All third parties who receive your data are required to protect it appropriately and may only use it for the specific purpose for which it was shared. We do not authorize any third party to use your data for their own marketing purposes.

We take the security of your personal information seriously. Taya casino applies several layers of protection to keep your data safe:

• SSL encryption — all data transmitted between your device and our servers is encrypted using SSL/TLS protocols. This protects your information in transit from interception.
• OTP authentication — sensitive account actions, including login and withdrawal requests, are verified through one-time passwords sent to your registered mobile number.
• Access controls — access to personal data within taya casino's systems is restricted to authorized personnel on a need-to-know basis. Internal access is logged and audited.
• Secure storage — account data and financial records are stored on secured servers with industry-standard access controls and monitoring.
• Fraud detection — automated systems monitor for unusual activity patterns, unauthorized login attempts, and other signals that may indicate a security threat to your account.

While we apply robust security measures, no system can guarantee complete protection against all threats. You also play a role in keeping your account secure — use a strong, unique password, keep your login credentials private, and contact support immediately if you suspect unauthorized access.

Taya casino retains your personal data for as long as your account remains active and for a reasonable period thereafter as required for legal, financial, or operational purposes. Specifically:

• Account data and KYC documentation are retained for the duration of your account and for a minimum period after closure as required for compliance purposes.
• Financial transaction records, including deposits and withdrawals in PHP, are kept for the period required under applicable financial regulations in the Philippines.
• Gaming activity logs are retained to support dispute resolution, fraud investigation, and responsible gaming monitoring.
• Communication records with customer support are retained to maintain service history and for training purposes.

When data is no longer required for any of the above purposes, it is securely deleted or anonymized. You may request deletion of your personal data subject to our legal retention obligations — see Section 8 on your rights.

Taya casino uses cookies and similar tracking technologies on our website and mobile application. Cookies are small data files stored on your device that help the platform function correctly and allow us to understand how it's being used.

The types of cookies we use include:

• Essential cookies — required for the platform to work. These handle session management, login authentication, and security functions. They cannot be disabled without affecting core functionality.
• Functional cookies — remember your preferences, such as language settings and game configurations, to improve your experience on return visits.
• Analytics cookies — help us understand how players navigate the platform — which pages are visited most, where players drop off, and how the mobile experience compares to desktop. This data is aggregated and does not identify individuals.

You can manage cookie settings through your browser preferences. Disabling essential cookies will affect how the platform performs. Disabling analytics cookies will not impact your ability to play or manage your account.

As a player at taya casino, you have rights over the personal data we hold about you. These include:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to correction — if any of your data is inaccurate or out of date, you may request that we correct it.
• Right to deletion — you may request that we delete your personal data, subject to any legal retention obligations that apply.
• Right to restrict processing — in certain circumstances, you may ask us to limit how we use your data while a concern is being resolved.
• Right to object — you may object to certain types of data processing where we rely on legitimate interests as the legal basis.

To exercise any of these rights, contact our support team at [email protected]. We will respond to data requests within a reasonable timeframe. We may need to verify your identity before acting on a request to ensure we are responding to the correct account holder.

Taya casino is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you believe a minor has registered an account, please contact us at [email protected] immediately so we can investigate and close the account.

Age verification is conducted as part of our standard KYC process before real-money play is permitted. Any account where the player is found to be under 21 will be immediately suspended and any balance held will not be released.

If you have questions, concerns, or requests related to this Privacy Policy or how taya casino handles your personal data, contact us directly:

Email: [email protected]

We aim to respond to all privacy-related queries promptly. For formal data requests, please include your registered account email address so we can verify your identity and locate the relevant records.

This Privacy Policy is governed by applicable data protection laws in the Philippines. Disputes relating to this policy that cannot be resolved through direct contact are subject to the jurisdiction of the appropriate Philippine courts.